Privacy Policy

Ori-on.store ("we", "us", "the store") respects your privacy. This document explains what data we collect, how we use it, and what your rights are under the General Data Protection Regulation (GDPR) of the European Union and the applicable Albanian legislation.

1. What data we collect

When you place an order or contact us, we may collect:

• Identification data: first name, last name
• Contact data: email, phone number, postal/shipping address
• Order data: products purchased, price, order history
• Payment data: processed entirely by Stripe (our payment processor) — we never store credit/debit card numbers on our servers
• Technical data: IP address, browser type, cookies (see Section 4)

2. How we use the data

• To process and ship your orders
• To contact you regarding your order (confirmation, shipping status)
• To improve our service and your experience on the site
• To fulfill legal obligations (e.g. invoicing, accounting)

We do not sell or rent your personal data to third parties for marketing purposes.

3. Who we share data with

In order to fulfill your order, some data is shared with:

• Stripe (payment processing) — their privacy policy
• Suppliers/shipping partners (e.g. BigBuy, Hertwill, CJ Dropshipping) — only name, address, and ordered products, necessary for physical delivery
• Our hosting provider, where our database is stored

4. Cookies

The site uses cookies for basic functionality (shopping cart, session login) and, if you accept them, for analytics/marketing. Types of cookies:

• Essential — required for the site to function (cart, session). You cannot disable these.
• Analytics/Marketing — help us understand site usage. They are only activated if you accept them via the cookie banner.

You can change your cookie preferences at any time by deleting your site data in your browser.

5. How long we keep data

Order data is kept for the period required by fiscal/accounting legislation (usually up to 10 years for invoicing). Account data is kept until you delete your account or request its deletion.

6. Your rights (GDPR)

If you are a resident of the EU or Albania, you have the right to:

• Request a copy of the data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Opt out of email marketing at any time
• Lodge a complaint with the data protection supervisory authority in your country

To exercise these rights, contact us at: info@ori-on.store

7. Return Policy

Products can be returned within 14 days from receipt of the order. For details, see our Contact page.

8. Changes to this policy

We may update this policy from time to time. The date of the latest update is shown at the top of the page.

9. Contact us

For privacy questions: info@ori-on.store or via our Contact page.